OUS S1

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12-month product warranty

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Easy returns within 7 days

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OURA SPEAKER WARRANTY – PEACE OF MIND WITH DEDICATED SUPPORT 

 
At Oura, we believe in delivering not only premium sound quality but also reliable after-sales service. With every Oura Speaker, you enjoy a 12-month official warranty for your peace of mind.
 
- Warranty Period:
 • 12 months from the date of purchase (with invoice or electronic activation).
 • 1-to-1 replacement within the first 30 days for manufacturer defects.
 
- Warranty Conditions:
 • The product must have the original seal and serial number intact.
 • Defects must be due to manufacturer issues, not caused by external damage such as drops, water exposure (beyond IP rating), fire, or misuse.
 • A valid purchase receipt or proof of authenticity is required.
 
- Our Customer Support Commitment:
 • Free consultation and diagnostics, even after the warranty expires.
 • Affordable repair services available beyond the warranty period.
 • We always aim to listen carefully, respond quickly, and put our customers first.
 
⸻
 
Oura Sound – Quality That Lasts, Service You Can Trust
For assistance, contact us at: info@ouraspeaker.com

Got a question? We’ll answer it right away

Hotline: (+84) 966 230400

WhatApp, Viber, Line....

Monday - Sunday: 09:00 AM - 19:00 PM

Visit Our Showroom

Book an appointment in advance for the best experience

Email: info@ouraspeaker.com

We usually respond within 1 hour

Nếu bạn có bất kỳ một thắc mắc? Chúng tôi giải đáp ngay

Hotline: (+84) 966 230400

WhatApp, Viber, Line....

Thứ 2 - Chủ Nhật: 09:00 AM - 19:00 PM

Email: info@ouraspeaker.com

Chúng tôi thường trả lời trong vòng 1 giờ

Efficient, convenient, and seamless delivery

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We offer 1-year warranty coverage on our products

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No-hassle returns accepted within 7 days of delivery

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